The current Terms and Conditions set out to define the business agreement between Plurinetworks, Lda. and its customers.
When we say "you," "your," and "Customer" we refer to all individuals or businesses that subscribe to a service on our website www.HostMize.com.
Plurinetworks, Lda. is located at Rua do Tâmega S/N, 4200-502 Porto (Portugal). Our contact details are the following:Email: Helpdesk@HostMize.com
The rules and regulations regarding our hosting service are defined in our Acceptable Usage Policy (AUP).
Plurinetworks, Lda. is known both in the domestic and international markets as HostMize, which is a pending registered trademark.
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All prices are indicated on the website www.HostMize.com are in Euros and exclude VAT.
VAT will be added to all purchases by customers based in Portugal. VAT does not apply to the following:
These are the available payment options:
By subscribing to a Plurinetworks, Lda. service, customers accept e-billing for the services purchased. The invoice will be sent by email to the customer email address listed on the admin area.
If you prefer to receive the invoices by post, you may uncheck the Electronic Invoicing feature through the admin panel, or you can also make this request by email.
Plurinetworks, Lda. reserves the right to wait until the payment made by the customer is fully credited to our bank account in order to enable the service.
Plurinetworks, Lda. is not responsible for charges levied by banks that may be associated with a payment by bank transfer.
Plurinetworks, Lda. values your privacy and is dedicated to protecting your personal information, ensuring adequate security when accessing our servers which are in secure locations with restricted and controlled access, as well as data protection when paying by credit card.
We further warrant that your personal information will not be used for marketing purposes and that it will not be disclosed to any third party organization or company.
We advise all clients to keep a copy of the requests/subscriptions made trough www.HostMize.com, as well as a copy of all payments made to Plurinetworks, Lda..
Plurinetworks, Lda. undertakes to provide the services subscribed by its customers through www.HostMize.com after receiving the confirmation of the respective payment within our working hours.
Please note that the availability of a domain can be ephemeral, therefore it may occasionally occur that when the payment confirmation is received, the domain may no longer be available.
If for any reason beyond our control we are unable to provide you with the service you have subscribed, Plurinetworks, Lda. undertakes to fully make a refund of the amounts paid should you request it.